It is recommended that users experiencing difficulties first go through the checklist linked below. Also, please note the information contained concerning student access linked below as well. If you are still experiencing difficulty refer to the Support Help Request Form.

Course Access Troubleshooting Checklist
For general help and assistance such as passwords, login, etc.

Support Help Request Form
For general help and assistance such as passwords, login, quizzes, etc. not resolved by the checklist or AskTOM.

Population Dates / Student Access
For viewing when students are scheduled to be added to all WebCT courses and when access rights are removed.

Campus Service Level Agreement
For more information on services provided to support WebCT on campus.