Kick the tires!
(Use it and learn it)

Read the Guide!
(Quick Start | Comprehensive)

View the online tutorial!
(On-demand learning)

Ask TOM?
(Get quick answers)

Course Request Form: (Use this form for)

• Requesting the creation of a development course shell. Not for requesting live semester courses which are auto-created by Banner.
• Requesting course titles be updated (re-titled). This is to distinguish multiple sections being taught by the same faculty member and will only be performed for such faculty and not for those wishing to simply have a different course title.
• Reporting major content duplication issues with your WebCT migrated content. While duplication of quizzes, questions, and content listings may be visible, most of this can be handled without a support request by the faculty member by simply deleting the duplicates. Please use this form only in cases where duplication exists in the quizzes and/or question library areas and exceeds 15 duplicates and necessitates an attempt at re-migrating selectively the course contentFac.

Help Request Form: for requesting assistance with login, course tools, errors, etc.

Combine Courses Request Form: for requesting that courses and/or course sections be combined by having all students enrolled/populated into one live course instance.

Wimba/Respondus/StudyMate Assistance: While there is currently no direct integration with any of these software applications/services, there are ways that they can continue to be used with eCourseware. Some information on using these is available at on the About WebCT Migrated Courses page. To learn more about how to do this, we recommend attending one of the scheduled Open Forums.

WebCT Migrated Courses: What you should know about your migrated course(s).

Faculty Semester Start Checklist

Below are two paths to follow as New and Current eCourseware Faculty. We highly recommend following the appropriate checklist below to ensure that you are prepared for each semester start. Should you have any suggestions concerning additions to the Faculty Semester Start Checklist, please email alcsupport@memphis.edu.

What Faculty Must Know (August 10, 2007):

• Download, print and read what faculty must know about processes for course creation and access, student population/enrollment, and more.

What Faculty Must Know (August 10, 2007):

• Download, print, and read what faculty must know about new processes for course creation and access, student population/enrollment, and more.

Browser preparation:

• Turn off pop-up blocker software or set it to allow for https://elearn.memphis.edu .
• Add https://elearn.memphis.edu to trusted sites in your browser security settings.
• Run the Pre-Login System Check: Checks browser version, settings, plug-ins and computer display settings.

Browser preparation:

• Turn off pop-up blocker software or set it to allow for https://elearn.memphis.edu .
• Add https://elearn.memphis.edu to trusted sites in your browser security settings.
• Run the Pre-Login System Check: Checks browser version, settings, plug-ins and computer display settings.

Quick Start Information:

• Download, print and read the Quick Start Guide
• Watch the Online Quick Start Tutorial
• View the Student Interactive Tutorial: This tutorial contains many examples of actions that are performed by both faculty and student users and are relevant for all users.

Review:

• Download, print, and read the Quick Start Guide
• Watch the Online Quick Start Tutorial
• View the Student Interactive Tutorial: This tutorial contains many examples of actions that are performed by both faculty and student users and are relevant for all users.

Login to Course

• Login to eCourseware using your UUID and password. If you do not know your password click here to gain the first time access password. Passwords are not currently connected to UofM email but will be starting this Fall.
• Check for live course instance (students are populated in this course). If you would like, you may build your course content within this course.
• If you prefer to build course content separate from your live course instance, request a development course shell. (Note: you will need to copy course content/components to your live course instance prior to the start of the semester.)

Check course availability:

• Login to eCourseware using your UUID and password. If you do not know your password click here to gain the first time access password. Passwords are not currently connected to UofM email but will be starting this Fall.
• Check for live course instance (students are populated in this course). If you would like, you may build your course content within this course.
• If you prefer to build course content separate from your live course instance, request a development course shell. (Note: you will need to copy course content/components to your live course instance prior to the start of the semester.

Copy components to live course instance:

• Prior to the start of each semester you will need to copy course components from either your development course shell. You may also copy content components developed in one live course instance to another in order to not have to re-create content for multiple sections.
• Download instructions for Copying Course Components.
• Download the complete guide to Managing Course Components (includes information on exporting and FAQs about what can be copied/exported).

 

Copy components to live course instance:

• Prior to the start of each semester you will need to copy course components from either your development course shell or your previously taught course. You may also copy content components developed in one live course instance to another in order to not have to re-create content for multiple sections.
• Download instructions for Copying Course Components.
• Download the complete guide to Managing Course Components (includes information on exporting and FAQs about what can be copied/exported).

Join the community:

• For additional help resources join the Desire2Learn Community.

Special course access requests (adding users):

• For technical reasons, the ability for faculty to manually add users or participants such as Faculty, Students, or TA's to eCourseware courses has been suspended. While the issues behind this change are being addressed you may request additional access for users/participants by submitting a a Help Request Form. You will need to indicate what role or permission level you wish for each user. A list of roles and explanation can be found here-- View Roles Chart.